When you think of office productivity and collaboration suites, Microsoft 365 and Google G Suite are probably the first brands that spring to mind. Microsoft pretty much invented the...
If you’re like most SMB decision-makers, you know that business success increasingly relies on using technology solutions to meet shifting customer, market and competitive requirements. SMB Group research shows that...
COVID-19 has disrupted any notion of business as usual. To understand the immediate impact on small and medium-sized businesses, SMB Group fielded its first survey study on this topic...
Strong financial planning has always been essential for business survival and growth. Businesses need clear visibility into operating costs, revenues and profitability to measure progress and make better decisions...
We all know from personal experience and the news that COVID-19, also known as coronavirus, is having a devastating effect on small and medium businesses (SMBs)—the engine of the...
Artificial intelligence is streamlining and expanding marketing efforts by automating tasks and powering new tools that fundamentally change the customer experience, both in-person and online.
AI technologies like machine learning and natural language processing can automate and optimize marketing for more personalized engagement, better competitive advantage, and improved customer support.