The world is more connected than ever thanks to the proliferation of Internet of Things (IoT), connected edge computing devices and the technology that...
DigiCert this week launched a comprehensive digital trust solution that unifies certificate authority (CA), certificate management and public key infrastructure (PKI) services. Trust Lifecycle...
In a post-pandemic world, organizations are dealing with various challenges and strategic imperatives, whether it’s improving the customer experience (CX), boosting operational efficiencies, or...
Cisco recently released a 56-page report highlighting its environmental, social, and governance (ESG) efforts and goals. The 2022 Purpose Report centers on Cisco’s vision...
Companies and governments around the world are coming together to develop sustainability policies, goals, and commitments. According to a 2022 Gartner survey, 87 percent...
I spoke with Zeus Kerravala, industry analyst at ZK Research, about the rapid changes in enterprise networking, as tech advances and digital transformation prompt...
This week Dialpad announced the evolution of its “TrueCaaS” strategy, using the phrase “AI-Powered Customer Intelligence."
The company had been using TrueCaaS to describe its...
Customer experience (CX) is now the top brand differentiator and outweighs price, product quality and all other factors. An interesting data point from ZK...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...