It’s been well documented that customer experience is now the top brand differentiator. Brands need to provide their audience, whether it’s a retail customer,...
The new Lenovo ThinkEdge servers and enhancements to Lenovo Open Cloud Automation and Lenovo XClarity that the company announced at the recent Mobile World...
Adoption of Microsoft Teams for collaboration exploded during the COVID-19 pandemic and has continued to surge as hybrid work models have become the norm....
This week, Uniphore, a startup backed by former executive chairman and CEO of Cisco John Chambers, announced it has acquired U.K.-based voice, screen, and...
Cloud computing has impacted almost every part of the IT stack. Applications are built with composability in mind, compute has been disaggregated to improve...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...